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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leeshia M

Leeshia M

October 13, 2025

5  out of  5
rating by Leeshia M
"Fantastic office. Always take care of our needs in a timely manner, professional and helpful 👍"
We responded:
"Thank you for the great review, Leeshia! I’m glad to hear our team consistently takes care of your needs promptly and professionally. We appreciate you and are always here to help. - Jamie "
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Zachary Blevins

October 12, 2025

5  out of  5
rating by Zachary Blevins
"I have been with State Farm since I purchased my first vehicle at the age of 16. State Farm most importantly has always been there for me and my family anytime that I’ve need them! They have always been polite and professional and also very quick to get things done. I would recommend State Farm to anybody who is in need of a reliable and consistent insurance service. If you live Near the Smyth County area of Virginia make sure you ask for Jamie Daughtery she’ll make sure your taken care of."
We responded:
"Zachary, thank you for the great feedback! I am glad to hear our team was able to assist you quickly with your insurance needs. Making things stress-free is what we aim for, and we truly appreciate your recommendation. We're here anytime you need us! - Jamie "
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Rita Olinger McBrearty

October 3, 2025

5  out of  5
rating by Rita Olinger McBrearty
"Always amazing and helpful with my elderly father’s insurance. 10/10 customer service!"
We responded:
"Thank you so much for the kind review, Rita! It means a lot to know we've been able to support your father with his insurance needs. We’re always here to help and truly appreciate your 10/10 feedback! - Jamie "
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Linda Adams

October 3, 2025

5  out of  5
rating by Linda Adams
"I have been with State Farm for 50 years and wouldn’t change a thing. Since moving to Virginia jamie Daugherty and staff have always been helpful no matter my questions. Thank you and your team. I appreciate you"
We responded:
"Linda, wow — 50 years with State Farm! Thank you so much for your loyalty and kind words. It’s been a pleasure serving you here in Virginia, and I’m grateful to have such a wonderful customer. My team and I are always here to help! - Jamie "
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Jacob Bradley

September 29, 2025

5  out of  5
rating by Jacob Bradley
"Michelle was amazing to work with. I enjoyed talking to her about cars and life in general!"
We responded:
"Thank you for your kind words, Jacob! We’re delighted to hear that Michelle was able to assist you and that you had a positive insurance experience. We appreciate your feedback and look forward to helping you again in the future! - Jamie "
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amanda king

September 26, 2025

5  out of  5
rating by amanda king
"Steven got my monthly premium down over $300 a month! Completely made my day! Highly recommend!"
We responded:
"Amanda, thank you for your kind words! I'm thrilled to hear that Steven provided you with such a positive insurance experience, and made the process smooth and clear for you. Your recommendation means a lot to us! - Jamie "
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Ashley Bare

September 26, 2025

5  out of  5
rating by Ashley Bare
"Ashley helped me with my policies and even recommended an awesome banking solution as well. Hands down best people in this office to work with"
We responded:
"Ashley, thank you for your thoughtful review! I'm proud of our team for always putting our customers first and handling every situation with professionalism and care. We truly appreciate you and are always here when you need us. - Jamie "
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Michelle Ratcliffe

September 26, 2025

5  out of  5
rating by Michelle Ratcliffe
"Love these people!!! They go above and beyond great teamwork!!!"
We responded:
"Thank you, Michelle! It means a lot to know you had a great insurance experience with us. - Jamie "
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Travis Hall

September 17, 2025

5  out of  5
rating by Travis Hall
"Jaime is totally professional plus caring and kind to boot. A great combo!"
We responded:
"Travis, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing your insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Jamie "
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Briguy 41

August 28, 2025

5  out of  5
rating by Briguy 41
"I seem to only matter when they need money. Worked all night to be woken up by a phone call because they are 2 days with out my money. Iv never used insurance never trusted them to actually cover anything iv paid for insurance my entire life and never once needed it unless I needed a police officer away from my car window. I was also laughed at when I wanted special or classic vehicle insurance for my 30+ year old civic that iv put a lot of money into idk how many lambos/super cars a civic needs to win against to be seen as a classic reliable car that people clearly hot rod since the early 90s. Thinking about finding a new insurance company. Thanks."
We responded:
"Hello, thank you for your review, though I’m sorry to hear about the concerns you mentioned. Unfortunately, based on your username, we’re unable to locate you in our system. While we do reach out for late payments, no one in the office recalls a conversation about antique coverage for a Honda Civic. We genuinely value every customer and their unique needs, so if you're currently with us or were in the past, I’d really appreciate it if you could call the office directly so we can look into this further. – Jamie"
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Samantha Schuler

August 21, 2025

5  out of  5
rating by Samantha Schuler
"Everyone in the office was super helpful and made switching our car insurance so easy. Plus they helped us with house insurance and life insurance. I would definitely recommend to everyone!"
We responded:
"Samantha, thank you so much for the great review! I'm glad our team could make the process smooth and help with all your insurance needs. We truly appreciate the recommendation! - Jamie "
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Harry Howe

August 18, 2025

5  out of  5
rating by Harry Howe
"My question was answered immediately."
We responded:
"Harry, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - Jamie "
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Heather Brown

July 29, 2025

5  out of  5
rating by Heather Brown
"I was looking into new car insurance since my past one wasn’t serving me well anymore. Ashley a wonderful agent at Jamie Daugherty State Farm went above and beyond. She took her time looking for discounts and found me a cheaper rate than what I was paying before with more perks. She really took the time to listen and provided me with amazing service. 10 out of 10!!!!"
We responded:
"Heather, thank you for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Jamie "
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David Mast

July 24, 2025

5  out of  5
rating by David Mast
"We haven't been with State farm long, but they have taken great care of us. Their customer service is phenomenal. They make insurance stuff actually pretty easy."
We responded:
"David, thank you for the fantastic review! I’m so glad to hear that our team makes the insurance process easy and helpful for you. We are here for any of your insurance needs! - Jamie "
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ashley cassell

July 22, 2025

5  out of  5
rating by ashley cassell
"Love this office and all the staff!! Always so nice and quick to help!!"
We responded:
"Ashley, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Jamie "
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Kelly Skeens

July 10, 2025

5  out of  5
rating by Kelly Skeens
"We had a great experience working with Ashley when moving all our policies to State Farm! She was very knowledgeable and made the process easy!"
We responded:
"Thank you so much for sharing your experience, Kelly! We’re delighted to hear that Ashley made the insurance process smooth and easy. Her knowledge and dedication truly make a difference. We look forward to continuing to serve you! - Jamie "
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Christina Greer

July 8, 2025

5  out of  5
rating by Christina Greer
"Both my boys are buying their first home and State Farm made it easy for me them to get insurance."
We responded:
"Christina, thank you so much for the great review! I'm so glad to hear that my team and I were able to answer your questions and make sure you felt comfortable throughout the insurance process. We appreciate you and are always here if you need anything! - Jamie "
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Momma Bennett

July 2, 2025

5  out of  5
rating by Momma Bennett
"Amazing customer service, good attitude and very inviting."
We responded:
"Hello, thank you for the kind words! I’m so glad you had a positive experience with us. We truly appreciate your feedback. - Jamie "
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Michelle Woods

June 27, 2025

1  out of  5
rating by Michelle Woods
"State Farm insurance is a joke. I’m going to find insurance somewhere else."
We responded:
"Michelle, I’m sorry to hear you’re upset and appreciate you sharing your feedback. I do want to clarify that the claim was filed by your lienholder, not by our office. As your agent, I don’t have control over that process, but I’m always here to help explain or guide you through situations like this. If you’d like to discuss it further, I’d be happy to speak with you directly. - Jamie"
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Shantel Tuggle

June 20, 2025

5  out of  5
rating by Shantel Tuggle
"Kind, understanding and easy to work with"
We responded:
"Thank you for the kind words, Shantel! I’m so glad to hear you had a great experience. We're always here to help! - Jamie "
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Jon Lamie

June 9, 2025

5  out of  5
rating by Jon Lamie
"Always a friendly pleasant experience 😊🌞😊"
We responded:
"Thank you for your wonderful feedback, Jon! We’re glad to hear every visit is a friendly and pleasant experience. It’s our pleasure to serve you, and we look forward to welcoming you back soon! - Jamie "
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Blake Frazier

June 9, 2025

5  out of  5
rating by Blake Frazier
"Excellent customer service and great people to work with!"
We responded:
"Blake, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! - Jamie "
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Erin Bowman

May 24, 2025

5  out of  5
rating by Erin Bowman
"Had an excellent experience with Steven at State Farm. He made the transition very easy."
We responded:
"Thank you for providing us with a great rating, Erin! I’m happy your insurance experience was so positive. We appreciate your support! - Jamie"
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Diane Roberts

May 23, 2025

5  out of  5
rating by Diane Roberts
"Steve was great.. Answered all my questions, got my quotes fast, very friendly, saved me money, I would highly recommend"
We responded:
"This made my day! Thank you for sharing, Diane. We’re always here to help and offer any assistance you may need. - Jamie"
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t j

May 15, 2025

5  out of  5
rating by t j
"Steven was very helpful in giving a quote to match what is being offered with the current policy we have with another company so we could easily compare costs and see we would be saving money with State Farm."
We responded:
"Hello, the knowledge we have is meant to be shared with our customers in effort to provide clarity to your insurance needs. We will always be here for you! - Jamie"